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Table 4 Digitalization and responses to the COVID-19 outbreak

From: The digitalization and public crisis responses of small and medium enterprises: Implications from a COVID-19 survey

  Short-term crisis responses Long-term crisis responses Overall response
Production recovery Employee protection Donation Digital transformation Strategic change Mean
Overall digitalization degree
 Low 0.56 0.67 0.28 0.57 0.46 0.51
 Medium 0.64 0.71 0.31 0.70 0.55 0.58
 High 0.70 0.74 0.34 0.76 0.58 0.62
p-value 0.000 0.001 0.007 0.000 0.000 0.000
 Performance + + + + + +
Digital technology adoption
 Low 0.50 0.66 0.25 0.54 0.42 0.47
 Medium 0.64 0.70 0.30 0.68 0.53 0.57
 High 0.71 0.75 0.34 0.78 0.60 0.64
p-value 0.000 0.000 0.000 0.000 0.000 0.000
 Performance + + + + + +
Business mode
 Online 0.69 0.71 0.33 0.72 0.58 0.61
 Offline 0.65 0.71 0.31 0.54 0.54 0.55
p-value 0.236 0.948 0.270 0.196 0.073 0.067
 Performance # # # # Online better Online better
  1. “+”: The higher, the better; “-”: The lower, the better; “#”: No difference