Skip to main content

Dispositional antecedents and consequences of workplace ostracism: An empirical examination

Abstract

Drawing on the victim precipitation theory and self-esteem theory, this study examines the dispositional antecedents and consequences of workplace ostracism. Using data from 208 employees and their 96 immediate supervisors in two petroleum and gas companies in China, this study finds that agreeableness and extraversion are negatively, and neuroticism is positively related to workplace ostracism. Moreover, workplace ostracism is found to be negatively related to employee job performance, and this relationship is mediated by employee organization-based self-esteem.

References

  • Akaike, H. 1987. Factor analysis and AIC. Psychometrika, 52: 317–332.

    Article  Google Scholar 

  • Anthony, D. B., Holmes, J. G., & Wood, J. V. 2007. Social acceptance and self-esteem: Tuning the sociometer to interpersonal value. Journal of Personality and Social Psychology, 92(6): 1024–1039.

    Article  Google Scholar 

  • Aquino, K. 2000. Structural and individual determinants of workplace victimization: The effects of hierarchical status and conflict management style. Journal of Management, 26: 171–193.

    Article  Google Scholar 

  • Aquino, K., Grover, S. L., Bradfield, M., & Allen, D. G. 1999. The effects of negative affectivity, hierarchical status, and self-determination on workplace victimization. Academy of Management Journal, 42: 260–272.

    Article  Google Scholar 

  • Aryee, S., Chen, Z. X., Sun, L. Y., & Debrah Y A (2007). Antecedents and outcomes of abusive supervision: Test of a trickle-down model. Journal of Applied Psychology, 92: 191–201.

    Article  Google Scholar 

  • Ashton, M. C., Lee, K., & Paunonen, S. V. 2002. What is the central feature of extraversion? Social attention versus reward sensitivity. Journal of Personality and Social Psychology, 83, 245–252.

    Article  Google Scholar 

  • Baron, R. M., & Kenny, D. A. 1986. The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51: 1173–1182.

    Article  Google Scholar 

  • Bentler, P. M. 1990. Comparative fit indexes in structural models. Psychological Bulletin, 107: 238–246.

    Article  Google Scholar 

  • Bowling, N. A., & Beehr, T. A. 2006. Workplace harassment from the victim’s perspective: A theoretical model and meta-analysis. Journal of Applied Psychology, 91: 998–1012.

    Article  Google Scholar 

  • Brislin, R. W. 1980. Translation and content analysis of oral and written materials. In H. C. Triandis, & J. W. Berry (Eds.), Handbook of cross-cultural psychology, methodology: 389–444. Boston: Allyn & Bacon.

    Google Scholar 

  • Browne, M. W., & Cudeck, R. 1993. Alternative ways of assessing model fit. In K. A. Bollen, & J. S. Long (Eds.), Testing structural equation models: 136–162. Newbury Park, CA: Sage.

    Google Scholar 

  • Chen, Z. X., & Aryee, S. 2007. Delegation and employee work outcomes: An examination of the cultural context of mediating processes in China. Academy of Management Journal, 50: 226–238.

    Google Scholar 

  • Cohen, J., Cohen, P., West, S. G., & Aiken, L. S. 2003. Applied multiple regression/correlation analysis for the behavioral sciences. Mahwah, NJ: Lawrence Erlbaum.

    Google Scholar 

  • Cook, T. D., & Campbell, D. T. 1979. Quasi experimentation: Design and analytical issues for field settings. Chicago, IL: Rand McNally.

    Google Scholar 

  • Coyne, I., Seigne, E., & Randall, P. 2000. Predicting workplace victim status from personality. European Journal of Work and Organizational Psychology, 9: 335–349.

    Article  Google Scholar 

  • Curtis, L. A. 1974. Victim precipitation and violent crimes. Social problems, 21: 349–354.

    Article  Google Scholar 

  • DiPaula, A., & Campbell, J. D. 2002. Self-esteem and persistence in the face of failure. Journal of Personality and Social Psychology, 83: 711–724.

    Article  Google Scholar 

  • Dipboye, R. L. 1977. A critical review of Korman’s self-consistency theory of work motivation and occupational choice. Organizational Behavior and Human Performance, 18: 108–126.

    Article  Google Scholar 

  • Donnellan, M. B., Conger, R. D., & Bryant, C. M. 2004. The big five and enduring marriages. Journal of Research in Personality, 38: 481–504.

    Article  Google Scholar 

  • Downey, G., & Feldman, S. I. 1996. Implications of rejection sensitivity for intimate relationships. Journal of Personality and Social Psychology, 70(6): 1327–1343.

    Article  Google Scholar 

  • Duffy, M. K., Ganster, D. C., & Pagon, M. 2002. Social undermining in the workplace. Academy of Management Journal, 45: 331–351.

    Article  Google Scholar 

  • Elias, R. 1986. The politics of victimization: Victims, victimology, and human rights. New York: Oxford Press.

    Google Scholar 

  • Erez, A., & Judge, T. A. 2001. Relationship of core self-evaluations to goal setting, motivation, and performance. Journal of Applied Psychology, 86: 1270–1279.

    Article  Google Scholar 

  • Eysenck, H. J. 1976. Personality, genetics, and behavior. New York: Praeger.

    Google Scholar 

  • Ferris, D. L., Brown, D. J., Berry, J. W., & Lian, H. 2008. The development and validation of the workplace ostracism scale. Journal of Applied Psychology, 93: 1348–1366.

    Article  Google Scholar 

  • Fox, S., & Stallworth, L. E. 2005. Racial/ethnic bullying: Exploring links between bullying and racism in the US workplace. Journal of Vocational Behavior, 66: 438–456.

    Article  Google Scholar 

  • Goldberg, L. R. 1990. An alternative “description of personality”: The Big-Five factor structure. Journal of Personality and Social Psychology, 59: 1216–1229.

    Article  Google Scholar 

  • Graziano, W. G., & Eisenberg, N. 1997. Agreeableness: A dimension of personality. In R. Hogan, J. A. Johnson, S. R. Briggs (Eds.), Handbook of personality psychology: 795–824. San Diego, CA: Academic Press.

    Chapter  Google Scholar 

  • Graziano, W. G., Jensen-Campbell, L. A., & Hair, E. C. 1996. Perceiving interpersonal conflict and reacting to it: The case for agreeableness. Journal of Personality and Social Psychology, 70: 820–835.

    Article  Google Scholar 

  • Hobfoll, S. E. 1989. Conservation of resources: A new approach at conceptualizing stress. American Psychologist, 44: 513–524.

    Article  Google Scholar 

  • Hogan, J., & Holland, B. 2003. Using theory to evaluate personality and job-performance relations: A socioanalytic perspective. Journal of Applied Psychology, 88: 100–112.

    Article  Google Scholar 

  • Horney, K. 1937. The neurotic personality of our time. New York: W. W. Norton and Company.

    Google Scholar 

  • Hui, C. H. 1988. Measurement of individualism-collectivism. Journal of Research in Personality, 22: 17–36.

    Article  Google Scholar 

  • Hui, C., Law, K. S., & Chen, Z. X. 1999. A Structural equation model of the effects of negative affectivity, leader-member exchange and perceived job mobility on in-role and extra-role performance: A Chinese case. Organizational Behavior and Human Decision Processes, 77: 3–21.

    Article  Google Scholar 

  • John, O. P., & Srivastava, S. 1999. The big five trait taxonomy: history, measurement, and theoretical perspectives. In L. A. Pervin, & O. P. John (Eds.), Handbook of personality: Theory and research: 102–138. New York: Guilford.

    Google Scholar 

  • Karney, B. R., & Bradbury, T. N. 1995. The longitudinal course of marital quality and stability: A review of theory, method, and research. Psychological Bulletin, 118: 3–34.

    Article  Google Scholar 

  • Korman, A. K. 1966. Self-esteem variable in vocational choice. Journal of Applied Psychology, 50: 479–486.

    Article  Google Scholar 

  • Korman, A. K. 1970. Toward a hypothesis of work behavior. Journal of Applied Psychology, 54: 31–41.

    Article  Google Scholar 

  • LePine, J. A., & Van Dyne, L. 2001. Voice and cooperative behavior as contrasting forms of contextual performance: Evidence of differential relationships with big five personality characteristics and cognitive ability. Journal of Applied Psychology, 86: 326–336.

    Article  Google Scholar 

  • Liao, H., & Chuang, A. 2004. A multilevel investigation of factors influencing employee service performance and customer outcomes. Academy of Management Journal, 47: 41–58.

    Article  Google Scholar 

  • Major, D. A., Turner, J. E., & Fletcher, T. D. 2006. Linking proactive personality and the big five to motivation to learn and development activity. Journal of Applied Psychology, 91: 927–935.

    Article  Google Scholar 

  • Mathieu, J. E., & Farr, J. L. 1991. Further evidence for the discriminant validity of measures of organizational commitment, job involvement, and job satisfaction. Journal of Applied Psychology, 76: 127–133.

    Article  Google Scholar 

  • McCrae, R. R., & Costa, P. T. 1987. Validation of the five-factor model of personality across instruments and observers. Journal of Personality and Social Psychology, 52: 81–90.

    Article  Google Scholar 

  • McCrae, R. R., & John, O. P. 1992. An introduction to the five-factor model and its applications. Journal of Personality, 60: 175–215.

    Article  Google Scholar 

  • Miceli, M. P., & Near, J. P. 1992. Blowing the whistle: The organizational and legal implications for companies and employees. New York: Lexington.

    Google Scholar 

  • Murray, S. L., Holmes, J. G., & Griffin, D. W. 2000. Self-esteem and the quest for felt security: How perceived regard regulates attachment processes. Journal of Personality and Social Psychology, 78: 478–498.

    Article  Google Scholar 

  • Murray, S. L., Holmes, J. G., MacDonald, G., & Ellsworth, P. C. 1998. Through the looking glass darkly? When self doubts turn into relationship insecurities. Journal of Personality and Social Psychology, 75: 1459–1480.

    Article  Google Scholar 

  • Ng, T. W. H., & Feldman, D. C 2008. Long work hours: A social identity perspective on meta-analysis data. Journal of Organizational Behavior, 29: 853–880.

    Article  Google Scholar 

  • Olweus, D. 1978. Aggression in the schools: bullies and whipping boys. Toronto, ON: JohnWiley & Sons.

    Google Scholar 

  • Pierce, J. L., & Gardner, D. G. 2004. Self-esteem within the work and organizational context: A review of the organization-based self-esteem literature. Journal of Management, 30: 591–622.

    Google Scholar 

  • Pierce, J. L., Gardner, D. G., Cummings, L. L., & Dunham, R. B. 1989. Organization-based self-esteem: Construct definition measurement and validation. Academy of Management Journal, 32: 622–648.

    Article  Google Scholar 

  • Podsakoff, P. M., MacKenzie, S. B., Lee, J. S., & Podsakoff, N. P. 2003. Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88: 879–903

    Article  Google Scholar 

  • Rosenberg, M., Schooler, C., Schoenbach, C., & Rosenberg, F. 1995. Global self-esteem and specific self-esteem: Different concepts, different outcomes. American Sociological Review, 60: 141–156.

    Article  Google Scholar 

  • Scott, B. A., & Judge, T. A. 2009. Identifying targets of counterproductive behavior: The role of personality and physical appearance. Paper present at the Academy of Management Annual Conference, Chicago

  • Sedikides, C., Gaertner, L., & Toguchi, Y. 2003. Pancultural self-enhancement. Journal of Personality and Social Psychology, 84: 60–97

    Article  Google Scholar 

  • Seibert, S., Kraimer, M. L., & Liden, R. 2001. A social capital theory of career success. Academy of Management Journal, 44, 219–237

    Article  Google Scholar 

  • Sobel M E (1982). Asymptotic confidence intervals for indirect effects in structural equation models. Sociological Methodology, 13: 290–312

    Article  Google Scholar 

  • Sommer, K. L., Williams, K. D., Ciarocco, N. J., & Baumeister, R. F. 2001. When silence speaks louder than words: Explorations into the intrapsychic and interpersonal consequences of social ostracism. Basic and Applied Social Psychology, 23: 225–243.

    Google Scholar 

  • Sundstrom, E., McIntyre, M., Halfill, T., & Richards, H. 2000. Work groups: From the Hawthorne studies to work teams of the 1990s and beyond. Group Dynamics: Theory, Research, and Practice, 4: 44–67.

    Article  Google Scholar 

  • Tepper, B. J. 2000. Consequences of abusive supervision. Academy of Management Journal, 43: 178–190.

    Article  Google Scholar 

  • Tobin, R. M., Graziano, W. G., Vanman, E. J., & Tassinary, L. G. 2000. Personality, emotional experience, and efforts to control emotions. Journal of personality and social psychology, 79: 656–669.

    Article  Google Scholar 

  • Tucker, L. R., & Lewis, C. 1973. The reliability coefficient for maximum likelihood factor analysis. Psychometrika, 38: 1–10.

    Article  Google Scholar 

  • Wilkins, A., & Dyer, W. Jr. 1988. Toward culturally sensitive theories of cultural change. Academy of Management Review, 13(4): 522–533.

    Article  Google Scholar 

  • Williams, K. D. 1997. Social ostracism. In R. M. Kowalski (Eds.), Aversive interpersonal behaviors: 133–170. New York: Plenum Press.

    Google Scholar 

  • Williams, K. D. 2001. Ostracism: The power of silence. New York: Guilford Press.

    Google Scholar 

  • Williams, K. D. 2007. Ostracism. Annual Review of Psychology, 58: 425–452.

    Article  Google Scholar 

  • Williams, L. J., & Anderson, S. E. 1991. Job satisfaction and organizational commitment as predictors of citizenship and in-role behaviors. Journal of Management, 17: 601–617.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Longzeng Wu.

Rights and permissions

Reprints and Permissions

About this article

Cite this article

Wu, L., Wei, L. & Hui, C. Dispositional antecedents and consequences of workplace ostracism: An empirical examination. Front. Bus. Res. China 5, 23–44 (2011). https://doi.org/10.1007/s11782-011-0119-2

Download citation

  • Received:

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s11782-011-0119-2

Keywords