- Research Article
Dispositional antecedents and consequences of workplace ostracism: An empirical examination
Frontiers of Business Research in China volume 5, pages 23–44 (2011)
Drawing on the victim precipitation theory and self-esteem theory, this study examines the dispositional antecedents and consequences of workplace ostracism. Using data from 208 employees and their 96 immediate supervisors in two petroleum and gas companies in China, this study finds that agreeableness and extraversion are negatively, and neuroticism is positively related to workplace ostracism. Moreover, workplace ostracism is found to be negatively related to employee job performance, and this relationship is mediated by employee organization-based self-esteem.
Akaike, H. 1987. Factor analysis and AIC. Psychometrika, 52: 317–332.
Anthony, D. B., Holmes, J. G., & Wood, J. V. 2007. Social acceptance and self-esteem: Tuning the sociometer to interpersonal value. Journal of Personality and Social Psychology, 92(6): 1024–1039.
Aquino, K. 2000. Structural and individual determinants of workplace victimization: The effects of hierarchical status and conflict management style. Journal of Management, 26: 171–193.
Aquino, K., Grover, S. L., Bradfield, M., & Allen, D. G. 1999. The effects of negative affectivity, hierarchical status, and self-determination on workplace victimization. Academy of Management Journal, 42: 260–272.
Aryee, S., Chen, Z. X., Sun, L. Y., & Debrah Y A (2007). Antecedents and outcomes of abusive supervision: Test of a trickle-down model. Journal of Applied Psychology, 92: 191–201.
Ashton, M. C., Lee, K., & Paunonen, S. V. 2002. What is the central feature of extraversion? Social attention versus reward sensitivity. Journal of Personality and Social Psychology, 83, 245–252.
Baron, R. M., & Kenny, D. A. 1986. The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51: 1173–1182.
Bentler, P. M. 1990. Comparative fit indexes in structural models. Psychological Bulletin, 107: 238–246.
Bowling, N. A., & Beehr, T. A. 2006. Workplace harassment from the victim’s perspective: A theoretical model and meta-analysis. Journal of Applied Psychology, 91: 998–1012.
Brislin, R. W. 1980. Translation and content analysis of oral and written materials. In H. C. Triandis, & J. W. Berry (Eds.), Handbook of cross-cultural psychology, methodology: 389–444. Boston: Allyn & Bacon.
Browne, M. W., & Cudeck, R. 1993. Alternative ways of assessing model fit. In K. A. Bollen, & J. S. Long (Eds.), Testing structural equation models: 136–162. Newbury Park, CA: Sage.
Chen, Z. X., & Aryee, S. 2007. Delegation and employee work outcomes: An examination of the cultural context of mediating processes in China. Academy of Management Journal, 50: 226–238.
Cohen, J., Cohen, P., West, S. G., & Aiken, L. S. 2003. Applied multiple regression/correlation analysis for the behavioral sciences. Mahwah, NJ: Lawrence Erlbaum.
Cook, T. D., & Campbell, D. T. 1979. Quasi experimentation: Design and analytical issues for field settings. Chicago, IL: Rand McNally.
Coyne, I., Seigne, E., & Randall, P. 2000. Predicting workplace victim status from personality. European Journal of Work and Organizational Psychology, 9: 335–349.
Curtis, L. A. 1974. Victim precipitation and violent crimes. Social problems, 21: 349–354.
DiPaula, A., & Campbell, J. D. 2002. Self-esteem and persistence in the face of failure. Journal of Personality and Social Psychology, 83: 711–724.
Dipboye, R. L. 1977. A critical review of Korman’s self-consistency theory of work motivation and occupational choice. Organizational Behavior and Human Performance, 18: 108–126.
Donnellan, M. B., Conger, R. D., & Bryant, C. M. 2004. The big five and enduring marriages. Journal of Research in Personality, 38: 481–504.
Downey, G., & Feldman, S. I. 1996. Implications of rejection sensitivity for intimate relationships. Journal of Personality and Social Psychology, 70(6): 1327–1343.
Duffy, M. K., Ganster, D. C., & Pagon, M. 2002. Social undermining in the workplace. Academy of Management Journal, 45: 331–351.
Elias, R. 1986. The politics of victimization: Victims, victimology, and human rights. New York: Oxford Press.
Erez, A., & Judge, T. A. 2001. Relationship of core self-evaluations to goal setting, motivation, and performance. Journal of Applied Psychology, 86: 1270–1279.
Eysenck, H. J. 1976. Personality, genetics, and behavior. New York: Praeger.
Ferris, D. L., Brown, D. J., Berry, J. W., & Lian, H. 2008. The development and validation of the workplace ostracism scale. Journal of Applied Psychology, 93: 1348–1366.
Fox, S., & Stallworth, L. E. 2005. Racial/ethnic bullying: Exploring links between bullying and racism in the US workplace. Journal of Vocational Behavior, 66: 438–456.
Goldberg, L. R. 1990. An alternative “description of personality”: The Big-Five factor structure. Journal of Personality and Social Psychology, 59: 1216–1229.
Graziano, W. G., & Eisenberg, N. 1997. Agreeableness: A dimension of personality. In R. Hogan, J. A. Johnson, S. R. Briggs (Eds.), Handbook of personality psychology: 795–824. San Diego, CA: Academic Press.
Graziano, W. G., Jensen-Campbell, L. A., & Hair, E. C. 1996. Perceiving interpersonal conflict and reacting to it: The case for agreeableness. Journal of Personality and Social Psychology, 70: 820–835.
Hobfoll, S. E. 1989. Conservation of resources: A new approach at conceptualizing stress. American Psychologist, 44: 513–524.
Hogan, J., & Holland, B. 2003. Using theory to evaluate personality and job-performance relations: A socioanalytic perspective. Journal of Applied Psychology, 88: 100–112.
Horney, K. 1937. The neurotic personality of our time. New York: W. W. Norton and Company.
Hui, C. H. 1988. Measurement of individualism-collectivism. Journal of Research in Personality, 22: 17–36.
Hui, C., Law, K. S., & Chen, Z. X. 1999. A Structural equation model of the effects of negative affectivity, leader-member exchange and perceived job mobility on in-role and extra-role performance: A Chinese case. Organizational Behavior and Human Decision Processes, 77: 3–21.
John, O. P., & Srivastava, S. 1999. The big five trait taxonomy: history, measurement, and theoretical perspectives. In L. A. Pervin, & O. P. John (Eds.), Handbook of personality: Theory and research: 102–138. New York: Guilford.
Karney, B. R., & Bradbury, T. N. 1995. The longitudinal course of marital quality and stability: A review of theory, method, and research. Psychological Bulletin, 118: 3–34.
Korman, A. K. 1966. Self-esteem variable in vocational choice. Journal of Applied Psychology, 50: 479–486.
Korman, A. K. 1970. Toward a hypothesis of work behavior. Journal of Applied Psychology, 54: 31–41.
LePine, J. A., & Van Dyne, L. 2001. Voice and cooperative behavior as contrasting forms of contextual performance: Evidence of differential relationships with big five personality characteristics and cognitive ability. Journal of Applied Psychology, 86: 326–336.
Liao, H., & Chuang, A. 2004. A multilevel investigation of factors influencing employee service performance and customer outcomes. Academy of Management Journal, 47: 41–58.
Major, D. A., Turner, J. E., & Fletcher, T. D. 2006. Linking proactive personality and the big five to motivation to learn and development activity. Journal of Applied Psychology, 91: 927–935.
Mathieu, J. E., & Farr, J. L. 1991. Further evidence for the discriminant validity of measures of organizational commitment, job involvement, and job satisfaction. Journal of Applied Psychology, 76: 127–133.
McCrae, R. R., & Costa, P. T. 1987. Validation of the five-factor model of personality across instruments and observers. Journal of Personality and Social Psychology, 52: 81–90.
McCrae, R. R., & John, O. P. 1992. An introduction to the five-factor model and its applications. Journal of Personality, 60: 175–215.
Miceli, M. P., & Near, J. P. 1992. Blowing the whistle: The organizational and legal implications for companies and employees. New York: Lexington.
Murray, S. L., Holmes, J. G., & Griffin, D. W. 2000. Self-esteem and the quest for felt security: How perceived regard regulates attachment processes. Journal of Personality and Social Psychology, 78: 478–498.
Murray, S. L., Holmes, J. G., MacDonald, G., & Ellsworth, P. C. 1998. Through the looking glass darkly? When self doubts turn into relationship insecurities. Journal of Personality and Social Psychology, 75: 1459–1480.
Ng, T. W. H., & Feldman, D. C 2008. Long work hours: A social identity perspective on meta-analysis data. Journal of Organizational Behavior, 29: 853–880.
Olweus, D. 1978. Aggression in the schools: bullies and whipping boys. Toronto, ON: JohnWiley & Sons.
Pierce, J. L., & Gardner, D. G. 2004. Self-esteem within the work and organizational context: A review of the organization-based self-esteem literature. Journal of Management, 30: 591–622.
Pierce, J. L., Gardner, D. G., Cummings, L. L., & Dunham, R. B. 1989. Organization-based self-esteem: Construct definition measurement and validation. Academy of Management Journal, 32: 622–648.
Podsakoff, P. M., MacKenzie, S. B., Lee, J. S., & Podsakoff, N. P. 2003. Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88: 879–903
Rosenberg, M., Schooler, C., Schoenbach, C., & Rosenberg, F. 1995. Global self-esteem and specific self-esteem: Different concepts, different outcomes. American Sociological Review, 60: 141–156.
Scott, B. A., & Judge, T. A. 2009. Identifying targets of counterproductive behavior: The role of personality and physical appearance. Paper present at the Academy of Management Annual Conference, Chicago
Sedikides, C., Gaertner, L., & Toguchi, Y. 2003. Pancultural self-enhancement. Journal of Personality and Social Psychology, 84: 60–97
Seibert, S., Kraimer, M. L., & Liden, R. 2001. A social capital theory of career success. Academy of Management Journal, 44, 219–237
Sobel M E (1982). Asymptotic confidence intervals for indirect effects in structural equation models. Sociological Methodology, 13: 290–312
Sommer, K. L., Williams, K. D., Ciarocco, N. J., & Baumeister, R. F. 2001. When silence speaks louder than words: Explorations into the intrapsychic and interpersonal consequences of social ostracism. Basic and Applied Social Psychology, 23: 225–243.
Sundstrom, E., McIntyre, M., Halfill, T., & Richards, H. 2000. Work groups: From the Hawthorne studies to work teams of the 1990s and beyond. Group Dynamics: Theory, Research, and Practice, 4: 44–67.
Tepper, B. J. 2000. Consequences of abusive supervision. Academy of Management Journal, 43: 178–190.
Tobin, R. M., Graziano, W. G., Vanman, E. J., & Tassinary, L. G. 2000. Personality, emotional experience, and efforts to control emotions. Journal of personality and social psychology, 79: 656–669.
Tucker, L. R., & Lewis, C. 1973. The reliability coefficient for maximum likelihood factor analysis. Psychometrika, 38: 1–10.
Wilkins, A., & Dyer, W. Jr. 1988. Toward culturally sensitive theories of cultural change. Academy of Management Review, 13(4): 522–533.
Williams, K. D. 1997. Social ostracism. In R. M. Kowalski (Eds.), Aversive interpersonal behaviors: 133–170. New York: Plenum Press.
Williams, K. D. 2001. Ostracism: The power of silence. New York: Guilford Press.
Williams, K. D. 2007. Ostracism. Annual Review of Psychology, 58: 425–452.
Williams, L. J., & Anderson, S. E. 1991. Job satisfaction and organizational commitment as predictors of citizenship and in-role behaviors. Journal of Management, 17: 601–617.
About this article
Cite this article
Wu, L., Wei, L. & Hui, C. Dispositional antecedents and consequences of workplace ostracism: An empirical examination. Front. Bus. Res. China 5, 23–44 (2011). https://doi.org/10.1007/s11782-011-0119-2