Open Access

The effects of 2-tier store brands’ perceived quality, perceived value, brand knowledge, and attitude on store loyalty

Frontiers of Business Research in ChinaSelected Publications from Chinese Universities20104:1

https://doi.org/10.1007/s11782-010-0001-7

Published: 14 February 2010

Abstract

This paper divides store brands into generic ones versus individual ones. Accordingly, two types of store brand loyalty are discussed, namely general versus individual brand loyalty. It also analyzes perceptions of 2-tier store brands in terms of perceived quality and value, and explores the respective effects of consumer knowledge and brand attitude on store loyalty. Results show that both low-priced and medium-priced store brands are able to build individual store brand loyalty and store loyalty among customers. Managerial implications are also provided.

Keywords

2-tier store brand store loyalty individual store brand loyalty perceived quality

Notes

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