Open Access

Innovation paradox and ambidextrous organization: A case study on development teams of air conditioner in Haier

Frontiers of Business Research in ChinaSelected Publications from Chinese Universities20093:14

https://doi.org/10.1007/s11782-009-0014-2

Published: 23 May 2009

Abstract

While knowledge exploration and exploitation represent two distinct activities requiring corresponding organizational arrangements, new product development calls for a dynamic combination of the two. Based on a systematic review of the paradox between knowledge exploration and exploitation and various resolving strategies, this research extends the construct of organizational ambidexterity from dual structure to ambidextrous capabilities, and suggests a dialectical method for reconciling this paradox at lower organizational levels. Based on a case study on the development teams of air conditioner in Haier, we find that ambidexterity is a multi-level construct existing not only at the organization level but also at lower levels such as teams and individuals like model managers.

Keywords

new product developmentinnovationambidextrous organizationdual structureknowledge explorationknowledge exploitation

Notes

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