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An empirical study on critical success factors for electronic commerce in the Chinese publishing industry

Abstract

Critical success factors for electronic commerce (e-commerce) have been a hot topic in both the academe and industry. This paper puts forward hypotheses on success factors for e-commerce of traditional companies first. Then, it conducts an empirical study on the Chinese publishing industry in order to verify the hypotheses. After testing the validity and reliability of the data, this paper verifies the hypotheses with regression analyses, and finally identifies factors impacting e-commerce success such as leadership, strategy, organization, management, IT, customers, comprehensive functions of website and customer-oriented functions. In addition, customers, strategy, IT and comprehensive functions of website are identified as the critical factors impacting e-commerce success. This research not only stimulates e-commerce research in China, but also has an instructional effect on the implementation of e-commerce so that Chinese publishing enterprises can increase the success rate of their e-commerce objectives.

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Correspondence to Jinghua Huang.

Additional information

Translated from Xitong Gongcheng Lilun yu Shijian 系统工程理论与实践 (System Engineering Theories and Practice), 2006, 26(2): 27–35

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Huang, J., Zhao, C. & Li, J. An empirical study on critical success factors for electronic commerce in the Chinese publishing industry. Front. Bus. Res. China 1, 50–66 (2007). https://doi.org/10.1007/s11782-007-0004-1

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Keywords

  • electronic commerce
  • assessment indicators of e-commerce success
  • impact factors
  • critical success factors for e-commerce