Skip to main content

Advertisement

An empirical study on critical success factors for electronic commerce in the Chinese publishing industry

Article metrics

  • 576 Accesses

  • 3 Citations

Abstract

Critical success factors for electronic commerce (e-commerce) have been a hot topic in both the academe and industry. This paper puts forward hypotheses on success factors for e-commerce of traditional companies first. Then, it conducts an empirical study on the Chinese publishing industry in order to verify the hypotheses. After testing the validity and reliability of the data, this paper verifies the hypotheses with regression analyses, and finally identifies factors impacting e-commerce success such as leadership, strategy, organization, management, IT, customers, comprehensive functions of website and customer-oriented functions. In addition, customers, strategy, IT and comprehensive functions of website are identified as the critical factors impacting e-commerce success. This research not only stimulates e-commerce research in China, but also has an instructional effect on the implementation of e-commerce so that Chinese publishing enterprises can increase the success rate of their e-commerce objectives.

References

  1. Al-Mashari M (2003). Enterprise resource planning: a taxonomy of critical factors. European Journal of Operational Research, 146(2): 352–364

  2. Barua A, Konana P, Whinston A B, Yin F (2001). Driving e-business excellence. Sloan Management Review, 43(1): 36–45

  3. Chatterjee D, Grewal R (2002). Shaping up for e-commerce: institutional enabler of the organizational assimilation of web technologies. MIS Quarterly, 26(2): 65–89

  4. DeLone W H, McLean E R (1992). Information systems success: the quest for the dependent variable. Information Systems Research, 3(1): 60–95

  5. DeLone W H, McLean E R (2003). The DeLone and McLean model of information systems success: a ten-year update. Journal of Management Information Systems, 19(4): 9–30

  6. Esteves J, Pasto J (2000). Towards the unification of critical success factors For ERP implementations. In: Proceedings of the 10th Annual Business Information Technology (BIT) Conference. Manchester: Manchester Metropolitan University

  7. Hartman A (2000). Net Ready: Strategies for Success in the Economy. New York: McGraw-Hill

  8. Holland C P, Light B A (1999). Critical success factors model for ERP implementation. IEEE Software, 16(3): 30–36

  9. Huff S L, Wade M (1975). Cases in Electronic Commerce. Boston: Irwin/McGraw-Hill

  10. Lawshe C H (1975). A quantitative approach to content validity. Personnel Psychology, 28(4): 563–575

  11. Madeja N, Schoder D (2002). Designed for success-empirical evidence on features of corporate web pages. In: Proceedings of the 36th Hawaii International Conference on Systems Science. Hawaii: IEEE

  12. Meng Jianming (2002). Performance Evaluation for Chinese Enterprises. Beijing: China Finance and Economy Publishing House (in Chinese)

  13. Poon P, Wagner C (2001). Critical success factors revisited: success and failure cases of information systems for senior executives. Decision Support Systems, 30(4): 393–418

  14. Qiu Changbo, Forster W (2003). Research on the effect factors of e-commerce application in electronics industry. Intelligence Science, 12(9): 919–921 (in Chinese)

  15. Rai A (2002). Assessing the validity of IS success model: an empirical test and theoretical analysis. Information Systems Research, 13(1): 50–69

  16. Shi Yun, Chen Guoqing, Jiang Zhenhui (2000). Key factors for information technology management. Chinese Journal of Management Science, 8(3): 63–69 (in Chinese)

  17. Tang S M (2000). An impact model of intranet adoption: an exploratory and empirical research. The Journal of System and Software, 51(3): 157–173

  18. Umble H (2003). Enterprise resource planning: implementation procedures and critical success factors. European Journal of Operational Research, 146(2): 241–257

  19. Wang Yingluo, Wang Kanliang, Feng Gengzhong (2000). The actualities and shortages of the studies of e-business’s impact on management in China. China Soft Science, (1): 23–26 (in Chinese)

  20. Weill P, Vitale M R (2001). Place to Space: Migrating to E-Business Models. Boston: Harvard Business School Press

  21. Zhong Yuansheng (2003). The development of management research on electronic commerce in China. The World of Management, (11): 135–138 (in Chinese)

  22. Zhu K, Kraemer K (2002). E-commerce metrics for net-enhance organizations: assessing the value of E-Commerce to firm performance in the manufacturing sector. Information Systems Research, 13(3): 275–295

  23. Zhu K, Xu S, Dedrick J (2003). Assessing drivers of e-business value: results of a cross-country study. In: Twenty-fourth International Conference on Information Systems. Seattle: Washington State University, 181–193

  24. Zhuang Y, Lederer A L (2003). An instrument for measuring the business benefits of e-commerce retailing. International Journal of Electronic Commerce, 7(3): 65–99

Download references

Author information

Correspondence to Jinghua Huang.

Additional information

Translated from Xitong Gongcheng Lilun yu Shijian 系统工程理论与实践 (System Engineering Theories and Practice), 2006, 26(2): 27–35

Rights and permissions

Reprints and Permissions

About this article

Keywords

  • electronic commerce
  • assessment indicators of e-commerce success
  • impact factors
  • critical success factors for e-commerce