- Research Article
- Published:
An empirical study on critical success factors for electronic commerce in the Chinese publishing industry
Frontiers of Business Research in China volume 1, pages 50–66 (2007)
Abstract
Critical success factors for electronic commerce (e-commerce) have been a hot topic in both the academe and industry. This paper puts forward hypotheses on success factors for e-commerce of traditional companies first. Then, it conducts an empirical study on the Chinese publishing industry in order to verify the hypotheses. After testing the validity and reliability of the data, this paper verifies the hypotheses with regression analyses, and finally identifies factors impacting e-commerce success such as leadership, strategy, organization, management, IT, customers, comprehensive functions of website and customer-oriented functions. In addition, customers, strategy, IT and comprehensive functions of website are identified as the critical factors impacting e-commerce success. This research not only stimulates e-commerce research in China, but also has an instructional effect on the implementation of e-commerce so that Chinese publishing enterprises can increase the success rate of their e-commerce objectives.
References
Al-Mashari M (2003). Enterprise resource planning: a taxonomy of critical factors. European Journal of Operational Research, 146(2): 352–364
Barua A, Konana P, Whinston A B, Yin F (2001). Driving e-business excellence. Sloan Management Review, 43(1): 36–45
Chatterjee D, Grewal R (2002). Shaping up for e-commerce: institutional enabler of the organizational assimilation of web technologies. MIS Quarterly, 26(2): 65–89
DeLone W H, McLean E R (1992). Information systems success: the quest for the dependent variable. Information Systems Research, 3(1): 60–95
DeLone W H, McLean E R (2003). The DeLone and McLean model of information systems success: a ten-year update. Journal of Management Information Systems, 19(4): 9–30
Esteves J, Pasto J (2000). Towards the unification of critical success factors For ERP implementations. In: Proceedings of the 10th Annual Business Information Technology (BIT) Conference. Manchester: Manchester Metropolitan University
Hartman A (2000). Net Ready: Strategies for Success in the Economy. New York: McGraw-Hill
Holland C P, Light B A (1999). Critical success factors model for ERP implementation. IEEE Software, 16(3): 30–36
Huff S L, Wade M (1975). Cases in Electronic Commerce. Boston: Irwin/McGraw-Hill
Lawshe C H (1975). A quantitative approach to content validity. Personnel Psychology, 28(4): 563–575
Madeja N, Schoder D (2002). Designed for success-empirical evidence on features of corporate web pages. In: Proceedings of the 36th Hawaii International Conference on Systems Science. Hawaii: IEEE
Meng Jianming (2002). Performance Evaluation for Chinese Enterprises. Beijing: China Finance and Economy Publishing House (in Chinese)
Poon P, Wagner C (2001). Critical success factors revisited: success and failure cases of information systems for senior executives. Decision Support Systems, 30(4): 393–418
Qiu Changbo, Forster W (2003). Research on the effect factors of e-commerce application in electronics industry. Intelligence Science, 12(9): 919–921 (in Chinese)
Rai A (2002). Assessing the validity of IS success model: an empirical test and theoretical analysis. Information Systems Research, 13(1): 50–69
Shi Yun, Chen Guoqing, Jiang Zhenhui (2000). Key factors for information technology management. Chinese Journal of Management Science, 8(3): 63–69 (in Chinese)
Tang S M (2000). An impact model of intranet adoption: an exploratory and empirical research. The Journal of System and Software, 51(3): 157–173
Umble H (2003). Enterprise resource planning: implementation procedures and critical success factors. European Journal of Operational Research, 146(2): 241–257
Wang Yingluo, Wang Kanliang, Feng Gengzhong (2000). The actualities and shortages of the studies of e-business’s impact on management in China. China Soft Science, (1): 23–26 (in Chinese)
Weill P, Vitale M R (2001). Place to Space: Migrating to E-Business Models. Boston: Harvard Business School Press
Zhong Yuansheng (2003). The development of management research on electronic commerce in China. The World of Management, (11): 135–138 (in Chinese)
Zhu K, Kraemer K (2002). E-commerce metrics for net-enhance organizations: assessing the value of E-Commerce to firm performance in the manufacturing sector. Information Systems Research, 13(3): 275–295
Zhu K, Xu S, Dedrick J (2003). Assessing drivers of e-business value: results of a cross-country study. In: Twenty-fourth International Conference on Information Systems. Seattle: Washington State University, 181–193
Zhuang Y, Lederer A L (2003). An instrument for measuring the business benefits of e-commerce retailing. International Journal of Electronic Commerce, 7(3): 65–99
Author information
Authors and Affiliations
Corresponding author
Additional information
Translated from Xitong Gongcheng Lilun yu Shijian 系统工程理论与实践 (System Engineering Theories and Practice), 2006, 26(2): 27–35
Rights and permissions
About this article
Cite this article
Huang, J., Zhao, C. & Li, J. An empirical study on critical success factors for electronic commerce in the Chinese publishing industry. Front. Bus. Res. China 1, 50–66 (2007). https://doi.org/10.1007/s11782-007-0004-1
Issue Date:
DOI: https://doi.org/10.1007/s11782-007-0004-1