Table 7 Digital technology adoption and crisis response performance

Digital technology adoption

Cost control

Cash flow

Revenue

Predicted performance

Mean

 Social

0.032

0.152**

0.079

0.074†

0.050†

 Mobile

0.100*

0.148**

0.070

0.050

0.091**

 Cloud computing

0.030

0.167***

0.081†

0.076*

0.089**

 Big data

0.005

0.221***

0.098*

0.035

0.090**

 IoT

−0.042

0.167***

0.047

0.043

0.046

 Platform development

−0.052

0.152***

0.053

0.049

0.054

 AI

−0.034

0.162***

0.007

0.040

0.044

Optimal technology

Mobile

Big data

Big data

Cloud computing

Big data & mobile & cloud computing