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Table 5 Responses to COVID-19 outbreak and response performance

From: The digitalization and public crisis responses of small and medium enterprises: Implications from a COVID-19 survey

  Performance Overall performance
Short-term crisis responses Production recovery Cost control Cash flow Revenue Predicted performance Mean
 Low 0.57 0.58 0.46 0.57 0.55 (0.545)
 Medium 0.58 0.60 0.46 0.58 0.56 (0.555)
 High 0.59 0.58 0.48 0.60 0.56 (0.563)
p-value 0.586 0.325 0.386 0.099 0.325
 Performance # # # + #
Employee protection Cost control Cash flow Revenue Predicted performance Mean
 Low 0.59 0.57 0.45 0.56 0.54 (0.542)
 Medium 0.55 0.63 0.48 0.59 0.56 (0.562)
 High 0.60 0.57 0.47 0.60 0.56 (0.560)
p-value 0.969 0.257 0.193 0.021 0.104
 Performance # # # + #
Donation Cost control Cash flow Revenue Predicted performance Mean
 Low 0.57 0.54 0.46 0.58 0.54
 Medium 0.59 (0.590) 0.60 0.45 0.56 0.55
 High 0.59 (0.591) 0.63 0.49 0.61 0.58
p-value 0.317 0.000 0.005 0.005 0.000
 Performance # + + + +
Long-term crisis responses Digital transformation Cost control Cash flow Revenue Predicted performance Mean
 Low 0.59 0.54 0.46 0.59 0.55
 Medium 0.57 0.59 0.47 (0.471) 0.58 0.55
 High 0.58 0.64 0.47 (0.473) 0.59 0.57
p-value 0.876 0.004 0.422 0.448 0.088
 Performance # + # # +
Strategic change Cost control Cash flow Revenue Predicted performance Mean
 Low 0.57 0.58 0.49 0.60 0.56
 Medium 0.58 0.60 0.47 0.59 0.56
 High 0.60 0.59 0.45 0.57 0.55
p-value 0.028 0.859 0.020 0.128 0.026
 Performance + # #
  1. “+”: The higher, the better; “-”: The lower, the better; “#”: No difference
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