Frontiers of Business Research in China

Table 5 Responses to COVID-19 outbreak and response performance

From: The digitalization and public crisis responses of small and medium enterprises: Implications from a COVID-19 survey

		Performance				Overall performance
Short-term crisis responses	Production recovery	Cost control	Cash flow	Revenue	Predicted performance	Mean
	Low	0.57	0.58	0.46	0.57	0.55 (0.545)
	Medium	0.58	0.60	0.46	0.58	0.56 (0.555)
	High	0.59	0.58	0.48	0.60	0.56 (0.563)
	p-value	0.586	0.325	0.386	0.099	0.325
	Performance	#	#	#	+	#
	Employee protection	Cost control	Cash flow	Revenue	Predicted performance	Mean
	Low	0.59	0.57	0.45	0.56	0.54 (0.542)
	Medium	0.55	0.63	0.48	0.59	0.56 (0.562)
	High	0.60	0.57	0.47	0.60	0.56 (0.560)
	p-value	0.969	0.257	0.193	0.021	0.104
	Performance	#	#	#	+	#
	Donation	Cost control	Cash flow	Revenue	Predicted performance	Mean
	Low	0.57	0.54	0.46	0.58	0.54
	Medium	0.59 (0.590)	0.60	0.45	0.56	0.55
	High	0.59 (0.591)	0.63	0.49	0.61	0.58
	p-value	0.317	0.000	0.005	0.005	0.000
	Performance	#	+	+	+	+
Long-term crisis responses	Digital transformation	Cost control	Cash flow	Revenue	Predicted performance	Mean
	Low	0.59	0.54	0.46	0.59	0.55
	Medium	0.57	0.59	0.47 (0.471)	0.58	0.55
	High	0.58	0.64	0.47 (0.473)	0.59	0.57
	p-value	0.876	0.004	0.422	0.448	0.088
	Performance	#	+	#	#	+
	Strategic change	Cost control	Cash flow	Revenue	Predicted performance	Mean
	Low	0.57	0.58	0.49	0.60	0.56
	Medium	0.58	0.60	0.47	0.59	0.56
	High	0.60	0.59	0.45	0.57	0.55
	p-value	0.028	0.859	0.020	0.128	0.026
	Performance	+	#	–	#	–

“+”: The higher, the better; “-”: The lower, the better; “#”: No difference

Back to article page